Session II: July 19-23, 2010

15. Cross-Cultural Training in International Corporations George Renwick and Sara Cuthill This workshop is a comprehensive, hands-on introduction to becoming an effective intercultural trainer in the corporate context today.

Designed for Objectives Learning Activities George Renwick Sara Cuthill In-house trainers and managers responsible for cross-cultural training, as well as external trainers who provide (or plan to provide) cross-cultural programs to corporations. Participants will have the opportunity to: Clarify the distinctive priorities and job requirements of personnel in international companies Analyze (and experience) a variety of program designs and training methods especially appropriate to business personnel Build their competence and confidence in providing excellent programs of practical value Discover effective ways to meet client demands for shorter programs and lower costs Learn how to explain their purposes and programs in ways convincing to management Practice presenting programs to management Faculty presentations, simulations, case studies, real-life examples, specific guidelines, and discussions on: Corporate clients’ expectations today Accurate needs assessment Creative program design Effective methods Useful evaluation  Successful marketing   Building client relationships Ethical standards   Dr. George Renwick is the president of Renwick and Associates, a consulting firm with 60 professional associates around the world. He was a visiting professor at the American Graduate School of International Management (Thunderbird), where for 12 years he taught the intensive course on intercultural communication for international managers. George has been responsible for training programs in cultural awareness, pre-departure, in-country orientation, technology transfer, reentry, training of trainers, multicultural team building, supervision, negotiation, and international executive development. He has conducted training in many countries, including Saudi Arabia, Chile, and China. As director of the State-of-the-Art Study for SIETAR, he analyzed 30,000 intercultural training programs that have been conducted in 72 countries. Sarah Cuthill is a principal with Deloitte Global Employer Services. She works with companies to design, transform, implement, and outsource global mobility and human resource programs. Sarah has more than 20 years of experience in global mobility and international human resources. In addition to her five years with Deloitte, Sarah has held positions at Arthur Andersen, the Walt Disney Company, Cabot Corporation, and Bennett Associates. She is a member of the board of the Association of International Practical Training (AIPT) and is an active member of the Global Society of Human Resources Management.