"Ben modeled the facilitation skills that he was teaching
and gave us an excellent learning laboratory."
"It was great to be in the midst of people who were
constantly trying to go beyond their frame of reference."
"There were skills to take away with immediate application."
"Excellent techniques and content."
"I can’t say enough about what a wonderful instructor Ben is."
SIIC Participant 2009

Session III a: July 26-30, 2010

33. Facilitating Intercultural Dialogue
Benjamin J. Broome


This workshop will be conducted as a learning community in which participants can connect their own experiences and insights to theories and research in group facilitation, peace and conflict studies, and intercultural communication.


  • Designed for
  • Objectives
  • Learning Activities
  • Benjamin J. Broome
Practitioners, educators, consultants, human resource professionals, and organizational and community leaders whose work involves facilitation of problem-solving and conflict resolution in intercultural settings, both domestic and international.
Participants will have the opportunity to:
  • Examine the role of facilitation in managing communication among individuals in intercultural settings
  • Explore the primary obstacles to communication in intercultural group situations
  • Identify the attitudes, skills, and style required of the facilitator role
  • Experience selected consensus methodologies for managing intercultural groups
  • Analyze problem-solving group work and make recommendations for improving communication through facilitation
  • Discover creative possibilities for bridging differences through collaborative process design
  • Mini-lectures that outline approaches to facilitation in intercultural groups
  • Group discussion to clarify concepts and to share expertise of the participants
  • Practice with dialogic processes as a basis for analyzing their dynamics and effectiveness
  • Experiential activities that illustrate facilitative interventions
  • Collaborative work on designing facilitation strategies
 
Dr. Benjamin J. Broome is a professor in the Hugh Downs School of Human Communication at Arizona State University. He has worked with a variety of groups in both domestic and international conflict situations. During the past 14 years he has collaborated with citizen peace-building groups on the island of Cyprus, where he served as Senior Fulbright Scholar in conflict resolution from 1994-1996. He has facilitated problem-solving and design workshops with bi-communal groups of Greek Cypriots and Turkish Cypriots and with bi-national groups of Turks and Greeks to develop and implement projects aimed at reconciliation and rapprochement in the region. Prior to his work in Cyprus, Ben collaborated with Americans for Indian Opportunity, assisting in projects with the Winnebago, Menominee, Comanche, Pawnee, Apache, and Cheyenne and Arapaho Tribes. He has also worked with a variety of groups in nonprofit, corporate, government, and educational settings. He has published articles in numerous scholarly journals and is the author of Exploring the Greek Mosaic: Intercultural Communication in Greece and Building Bridges Across the Green Line: A Guide to Intercultural Communication in Cyprus.