A Sample of SIIC: July 17, 2010

H. Developing and Using Benchmarks
Alan Richter

This workshop will focus on the life-cycle of benchmarks as a strategic organizational tool in the context of intercultural studies. It is based upon the development, delivery, and use of the Global Diversity & Inclusion Benchmarks© and the Global Ethics & Integrity Benchmarks©, and what lessons they provide for the development and use of a parallel Cultural Benchmarks that is currently under development. Best practices and base-lining will be highlighted in the workshop.


Alan Richter is the president of QED Consulting, a 22-year-old company based in New York. He has consulted to corporations and organizations in multiple capacities, primarily in the areas of leadership, values, culture, and change. Alan is the creator of many successful training tools in the intercultural, diversity, and ethics field. He has worked in Africa, Asia, and Europe, in addition to the U.S.